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Q : The sheet has darkened, through having been used for a long time. How can I clean it?
A : Soak a cloth in a solution of water and neutral cleaning fluid, and wipe the sheet with the cloth once it has been wrung out.
Glass cleaner and organic solvents will damage the screen, so please do not use them.
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Q : When printing out using the BF-030W, do the contents written on the screen get compressed?
A : They will be compressed width ways when printed out.
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Q : I want to change a floor-standing Copyboard with a T-shaped stand into one with an L-shaped stand. Is it possible?
A : If you change a T-shaped stand into an L-shaped one, you will need to attach the upper part of the Copyboard to a wall.
We are not able to accept any liability for this process, and the necessary work should be carried out at your own risk.
If you would like to purchase a model with an L-shaped stand instead, please contact the Dealer responsible for your area.
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Q : How soon does the BF-030's Power Management come into operation?
A : If no key is touched for an hour, the fluorescent light goes out.
If a key is touched again, it comes back on.
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Q : Can standard FAX paper be used in place of the Copyboard's heat sensitive paper?
A : We recommend that you use genuine PLUS heat sensitive paper.
Standard FAX paper is of different dimensions, and some cannot be used with the Copyboard.
Please understand that we cannot guarantee any repairs to a Copyboard that are precipitated by the use of non-genuine paper.
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Q : How do I change the format of images, which I have accessed using the PC interface kit, from bitmap to other formats?
A : By using graphics software, you should be able to change the images into JPEG or gif format and save them like that.
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Q : Can I purchase just the sponge part for the eraser?
A : Unfortunately we are not selling the sponges individually.
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Q : Which is the smallest model that can be used with the PC interface kit?
A : The flip-chart style BF-060.
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Q : Is it possible to take the BF-030 apart to transport it, for example if we move building?
A : The screen and the stand are easily separable.
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